Call4Backup is committed to delivering a high standard of service to anyone who engages with our work.
We take all complaints about the charity or our practices very seriously and are keen to hear from anyone who believes we have fallen short of the high standards we set ourselves. You can provide you feedback by phone on 0844 58 99 57, email email@example.com or, alternatively, you can write to the following address:
Call4Backup, International House, 24 Holburn Viaduct, City of London, EC1A 2BN
If you are not happy with the response you receive, you can escalate your concerns to the Trustees who will consider the matter in more detail.